Hardware Maintenance

Hardware Maintenance

Protect your IT equipment against failure. WESTTEK preserve and repair all aspects of your business’s IT system to ensure you gain the maximum benefit now and in the years to come.

WOULD HARDWARE FAILURE DISRUPT YOUR BUSINESS?

Like the weakest link in a chain, it can take just one piece of hardware to fail for your entire business processes to grind to a halt. And, when your IT infrastructure combines hardware from a number of sources, of varying ages, from a variety of manufacturers, ensuring it all continues to perform at optimum levels can be quite a challenge.

Keeping on top of numerous maintenance contracts can be a headache for you and result in unnecessary downtime and financial loss for your company. At WESTTEK, we understand that all you want is an engineer who is familiar with your IT set-up to sort the problem out ASAP, regardless of who the manufacturer of the failed piece of hardware is.

KEEPING ALL HARDWARE FULLY FUNCTIONING

WESTTEK gives you a single point of contact for all your hardware problems. Our multi-vendor hardware support services ensure all your hardware issues are resolved quickly and conveniently. Better still, we take a proactive approach so that your chances of experiencing hardware failure are minimised in the first place, allowing you to get on with your work, unimpeded by IT problems.

With WESTTEK, you get hardware maintenance that:

  • Suits all your IT equipment
  • Is accessible with a single call, whichever equipment is causing the trouble
  • Is delivered promptly, to minimise expensive downtime and accelerate your recovery
  • Prevents further interruptions to your work in the future

WESTTEK’s IT maintenance service is designed to take the pain away from your business’s hardware problems and get your system back to good health in the shortest possible time.

  • 24x7 x 365 SERVER MONITORING

    Errors are detected and repaired 24x7, avoiding disrupting your
  • PROACTIVE MAINTENANCE

    Servers, PC’s and laptops are cleaned and updated every Monday night, 52 times a year.
  • IT DISASTER RECOVERY

    By planning for all potentially harmful scenarios, WESTTEK can provide IT Disaster Recovery for your IT systems.
  • MICROSOFT OFFICE 365

    Migrate your working practices to Microsoft Office 365 cloud solutions, so you can take advantage of increased flexibility and capacity.
  • YOUR BUSINESS IT ROADMAP

    Supporting your company's growth plans with a bespoke IT Roadmap to maximise your IT investment.
  • REMOTE AND TELEPHONE SUPPORT

    With the reassurance of our leading-edge remote management tools for rapid, cost-effective issue resolution.
  • BACKUP MANAGEMENT

    Continuous backup checks, repairs if needed and advice on disaster recovery regimes to suit your business.
  • DATA SECURITY

    Helping you deliver effective internal and external data security with proven AntiVirus and Firewall solutions.
  • MANAGED CONNECTIVITY

    Providing fail-over internet connectivity with the correct bandwidth to suit your business requirements.
  • HARDWARE MAINTENANCE

    Providing our highly-responsive expert on-site diagnostics and maintenance service within two hours, UK-wide.
  • HOSTED DESKTOPS

    Centrally managed desktops available from anywhere with an internet connection.
  • CLOUD BACKUP

    With multiple solutions available, there is a secure offsite backup suited to your requirements.